You need an efficient mobile service for your company to stay competitive on the market. The world of technology has drastically changed in recent years and now all sorts of innovative ideas are popping up on every corner which includes taxis, too. It is possible to stand out among others who are considering launching their own versionof the service, in spite of the competition of lower-cost transport services like Uber or rental car companies with similar features and provide superior customer service.
There are many types of taxi applications available on market. However, one type is designed for businesses with established operations that are struggling to survive. The app lets customers to book rides and grow the number of customers they serve. Additionally, it helps drivers to find fares more quickly than they have ever before.
The team that developed the app recognized the different demands of both passengers and drivers and created two distinct applications. This gives both drivers and passengers greater control, allowing them to access features they need.
Must-have Features for Driver Apps
In a world where taxis continue to face increasing competition, one important factor in maintaining loyalty to customers is to ensure that drivers have access to and full control of their apps. Driver-friendly features let customers spend more time doing their job and make it simpler for them. This can lead to greater service quality.
Vehicle Tracking System
Mobile apps are preferred by drivers as they are efficient and best to do their job. The GPS tracking system pinpoints the location of passengers, after they have given their consent it becomes easy for drivers to locate their location when they need to.
Button for Availability
Drivers can now utilize their phones to indicate that they are open to new requests and take notes. They’ll be notified whenever there’s a new request. This gives them the chance to search for a cheaper fare, as well as any other information, including the exact location.
Drivers will be able to see their overall performance against other drivers and gain important statistics on their journeys. Before deciding if they want to make improvements, drivers can look up feedback from riders who’ve been on their previous rides.
Alerts via SMS and Email
Cabs will be notified of important messages from passengers via text messages or email alerts. It is possible to respond to passengers’ queries via a simple interface. This is beneficial for both the passengers and the cabs.
Begin/End the Ride
It’s easy to find the location you want to go by using maps. This map will show you the places where drop-off and pickup locations are that makes it much more convenient to all parties.
Accept/Decline Cab Requests
When a customer requests transport, they will know whether or not it’s been accepted within seconds. If the driver doesn’t respond within 15-30 minutes of receiving the notification through the app, it indicates that there are no cars in the area that are able to be able to transport them.
For more information, click driver app